Refund policy

Please check out our shipping & returns page on our policies.

Site Access

Visiting our website provides limited license to access and use our information for personal use.

You are permitted to download a copy of the information on this website to your computer for personal use only. You will not delete or change any copyright symbol, trademark or other proprietary notice. Your use of our content in any other way infringes our intellectual property rights.

Please note that prior written permission is required to copy, reproduce, republish, distribute or display any of the information on this website.

We do not provide the right to utilise any data mining robots or other extraction tools. The license also does not permit you to metatag or mirror our website without our prior written permission. We reserve the right to serve you with notice if we become aware of a breach of these parameters.

Intellectual Property Rights

This website and all its content (including logos, images, text and graphics) is protected by copyright. Copyright is either owned by us or licensed to us for use.

All trademarks, brands and logos are identified with TM or ®. Usage on this site indicates its entity is either owned by us or we have license to use then.

We reserve the right to change the information on the site at any time, without announcement. Terms and conditions are in effect the day you access the site.

Disclaimers

While we take all reasonable care to ensure the accuracy of information provided on our website, we make no guarantees, express or implied, regarding the completeness, reliability, or suitability of this information. This includes, without limitation, any implied warranties of title, merchantability, or fitness for a particular purpose.

To the fullest extent permitted by law, any condition or warranty which would otherwise be implied into these terms and conditions is expressly excluded.

We take precautions to keep our website free from viruses and multiple forms of malware. However, we cannot guarantee that use of our website or any linked websites will be uninterrupted, secure, or error-free. We accept no responsibility for any loss or damage to your computer system, software, or data arising from your use of our website or linked websites.

Occasionally, our website may include third-party content, such as advertisements, promotions, or endorsements from independent traders or partners. Responsibility for such material rests solely with the respective owners. We do not accept liability for any errors, omissions, or representations in such third-party content.

Limitation of Liability

Any implied warranties or conditions that can’t be lawfully excluded are limited to the resupply of products and/or services and the payment of the cost of resupplying those products and/or services supplied again.

We do not accept liability for any loss, damage, or cost of any kind occurring from the products and/or services that we supply.

It’s your responsibility to ensure that the products are suitable for your intended use. We cannot guarantee that our products will meet your specific requirements beyond what is explicitly written.

We are not liable for any acts or omissions made by third parties in relation to our products and/or services.

Indemnification

Your access to the website represents your agreement to indemnify, defend and hold harmless Kakaw Manufacturing Co LLC from all claims, actions, damages, costs and expenses including legal fees arising out of or in connection with our products and/or services or the information on the website.

Force Majeure

If an unforeseen event is causing delay and continues for more than thirty (30) days, we have the right to terminate this agreement by providing at least seven (7) days’ notice to you. “Force Majeure” indicates any act, circumstance or omission over reasonable control, including but not limited to natural disasters, fire, flood, earthquake, pandemic, war, terrorism, government restrictions, failure of suppliers or vendors.

Jurisdiction

These terms & conditions and any additional agreements we provide you shall be governed by and construed in accordance with the laws of United Arab Emirates. Any breach, dispute or claim listed may be subject to the exclusive jurisdiction of UAE Courts. 

If any provision of these terms & conditions is found to be invalid, unlawful, or unenforceable under UAE law, that provision shall be modified, limited, or interpreted as necessary to make it valid and enforceable, but only to the minimum extent required. If such modification is not possible, the provision shall be deemed disengaged by these terms & conditions, and the remaining provisions shall continue in full force and effect.

Privacy

Please view our privacy policy for more information.